FAQ

Frequently asked questions

Common questions about moving, freight and storage in Cusco. If your doubt isn't here, WhatsApp us.

Moving service questions in Cusco

Pricing & quotes

How much does a local move cost in Cusco?

Reference range in 2026: from S/ 150 for a taxi cargo / mini move, S/ 250-450 for a room or studio, S/ 400-1,000 for a 1-3 bedroom apartment, and from S/ 900 for a complete family house. Final price depends on real volume, distance and access.

Do you quote in USD?

All prices are in Peruvian Soles (S/). Current reference: USD 1 ≈ S/ 3.75 (varies). Business customers can request invoice in Soles with tax ID.

Do you charge per hour or a flat rate?

Flat rate. We quote total price before the move — no hourly surprises even if access takes longer than expected.

What is included in the base price?

Driver, 1-2 helpers, own truck, blankets and straps, basic cardboard boxes (if needed), standard furniture disassembly and reassembly, direct transport. Professional packing of fragile items is extra.

Service coverage

Do you serve the Sacred Valley (Pisac, Urubamba, Ollantaytambo)?

Yes. We cover 22 localities in the Sacred Valley and surrounding provinces (1-4 hours from Cusco). See the full list on our coverage page.

Do you work with Las Bambas personnel?

Yes, we regularly serve workers and contractors from the Las Bambas mining corridor (Challhuahuacho, Tambobamba, Haquira, Mara, Coyllurqui). We handle security pass coordination, NDA if needed, and corporate framework agreements.

Do you serve Cusco to Lima?

No. We do not operate the Cusco-Lima route. For that corridor we recommend contacting specialized long-distance operators.

Do you serve Arequipa, Juliaca or Puno?

Not yet as active routes. These are marked as "Coming soon" with open pre-registration. Leave your details and we'll notify you when the routes become available.

Logistics & process

How far in advance should I book?

For Cusco metropolitan area: 2-4 days ideally. For inter-provincial routes (Sicuani, Abancay, Las Bambas corridor): 3-5 days minimum so we can coordinate road conditions and overnight logistics for longer trips.

Do you pack my belongings or do I pack them?

Your choice. Standard service includes basic protection (blankets, straps, disassembly of standard furniture). Professional packing (fragile items, valuables) is an additional service we can include or coordinate separately.

Can I travel in the truck with my belongings?

For inter-provincial routes we allow 1 passenger in the cabin with the driver at no extra cost (with SOAT insurance and seatbelt). Most customers travel separately (bus or private car) and meet at destination.

What if the weather is bad on the day of the move?

For inter-provincial routes through mountain passes, we consult Provías (road conditions authority) before leaving. If there's high risk of road closure, we reschedule at no cost.

Payment & invoicing

How can I pay?

Cash, bank transfer, Yape, or Plin. For businesses with invoicing requirements we offer electronic invoice with tax ID and can accept wire transfer with payment terms.

Do you issue tax invoices?

Yes, electronic invoice (factura) with tax ID for businesses, or electronic receipt (boleta) for individuals. No surcharge for invoicing.

Do I pay a deposit before the move?

For local moves under S/ 500, no deposit needed — payment at end of service. For larger or inter-provincial moves, we agree a partial payment at start and the balance on completion.

Foreigners & expats

Do you serve expats in Cusco?

Yes. We regularly work with foreign residents moving within Cusco or to the Sacred Valley. WhatsApp works in English and Spanish.

Can I book before arriving in Cusco?

Yes. We can confirm date and price via WhatsApp/email before you arrive. If you're moving into a new rental, coordinate the handover date with your landlord and share with us.

Do you handle international shipments?

No, we don't cross borders or handle international sea/air freight. We serve Cusco and southern Peru only. For international shipments, contact a specialized freight forwarder.

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